TERMS OF USE

español

1.- IDENTIFICATION OF THE HOLDER AND GENERAL INFORMATION

These Terms and Conditions regulate access to and use of the Website www.nowathletes.com (hereinafter, the Website) owned by the brand NOW ATHLETES SL (hereinafter, NOW ATHLETES), with registered office at Vía Dos Castillas 33 , Atica Business Center, Building 4 A/B. Pozuelo de Alarcón 28224 (MADRID) , as well as the services and products offered by NOW ATHLETES on its website.

NOW ATHLETES offers this website subject to these Terms and Conditions. By visiting the website or using the services or applications of the website, the user accepts these Terms and Conditions.

User registration will not be required to access the website. However, in order to contract any of the services offered by NOW ATHLETES , the User's registration and acceptance of these conditions will be required before formalizing the payment.

Through the website, NOW ATHLETES offers Users sportswear of the NOW ATHLETES brand.

These A NOW ATHLETES Terms and Conditions described below define the rights and obligations of NOW ATHLETES and Users within the framework of the Website. These are the only Terms and Conditions applicable to the use of the website (without prejudice to the fact that particular conditions may exist for certain services) and to the contracting of orders through the website and replace any other conditions, except by prior agreement and in writing between the NOW ATHLETES and the User.

2.- USER DATA

In order to purchase the products offered through the Website, it will be necessary for the User to register through the registration form available on the Website. The User will be responsible for maintaining the confidentiality of the data and information provided and for restricting access to his computer and his access codes to avoid possible unauthorized use.

In the event that the User has reason to believe that their data has been brought to the knowledge of a third party, or if they have been used in an unauthorized manner, or are likely to be, they must notify NOW ATHLETES of this situation immediately.

The User must verify that their data is correct and complete and inform NOW ATHLETES when there is any variation and/or modification in the information that they have provided in the purchase process and the User.

3.- ORDERS AND CONDITIONS OF SALE

The services and products offered through the NOW ATHLETES Website are intended for the purchase by Users of NOW ATHLETES brand sportswear.

In order to contract an order from NOW ATHLETES , the User must be over 18 years of age.

From the Website www.nowathletes.com , NOW ATHLETES will send orders to any part of SPAIN.

To place orders through the Website, the User must provide a series of data prior to contracting, through the purchase form, and that will be necessary to manage their purchase order.

4.- PRICE, METHOD OF PAYMENT AND DISCOUNT CODES

Once the data on the form is completed, the User must proceed to pay for the order through the means of payment specified on the Website.

After the payment is made, the User will receive an order confirmation e-mail, which will include a summary of the items purchased, the requested shipping method and the destination address.

If at the time of payment an incident occurs that prevents payment, the User will receive an automatic payment error message and their order will not be processed until the payment process is successfully completed.

The prices of the services are expressed in Euros (€), including taxes and management and shipping costs, the amount of which will be indicated at the time of final confirmation of each order.

All prices shown are final prices, expressly including Value Added Tax (VAT), without prejudice to the fact that the user will have detailed information on the price of the product at all times. *In the case of the Canary Islands, VAT will be excluded when paying for the order. (*Currently we do not ship to the Canary Islands, we are sorry for the inconvenience caused).

NOW ATHLETES may periodically offer discount codes to its Users. Said discounts may only be applied in accordance with the instructions specified by NOW ATHLETES with respect to each code, and in any case Users may only use a single code per order.

The use of discount codes will not be compatible with certain promotional actions and collections.

5.- INFORMATION ABOUT THE PRODUCTS AND SERVICES OF NOW ATHLETES

The data included on the website in each description of the products and services, in their photographs, graphic or iconographic representations or videos, as well as trade names, trademarks or distinctive signs of any kind, have a merely informative function. Therefore, NOW ATHLETES declines any responsibility for the appearance of errors in said information, although it undertakes to take all the measures at its disposal to correct the aforementioned errors or omissions as soon as possible after being informed of them.

6.- RETURNS AND RIGHT OF WITHDRAWAL

The User may return to NOW ATHLETES , free of charge, any product that has a manufacturing defect. Taking into account the nature of the contracted products, the User will have a period of one month from when he became aware of the lack of conformity of the product to notify NOW ATHLETES of his lack of conformity with them. If said period is exceeded, any damages will be assumed by the User. The return of products that have manufacturing defects in them will not entail any additional cost for the User.

To formalize the return, the User must contact NOW ATHLETES within the granted period of one month, at support@nowathletes.com, indicating the product or products to be returned, attaching a photograph and a detailed list of the defects appreciated. in the same

Once NOW ATHLETES has received the communication from the User, it will inform you within 3-5 business days whether or not to return the product. In the event that the return is appropriate, NOW ATHLETES will indicate to the User the form of collection at his home of the defective product.

Each product to be returned must be unused and with all its labels, packaging and -if applicable-, documentation and original accessory elements that came with it. If the User does not proceed in this way, NOW ATHLETES reserves the right to deny the return.

Once the product has been received and the defects verified, NOW ATHLETES will give the User the possibility to replace the product with another with identical characteristics, unless this option is objectively impossible or disproportionate for NOW ATHLETES .

In the event that due to lack of stock it is not possible to proceed with the shipment of another product with identical characteristics, the User may choose between terminating the contract (that is, the refund of the amounts paid) or requesting the shipment of another model that the User voluntarily chooses.

The delivery of the product with identical characteristics or the new model that the User chooses, as appropriate, will take place in the next 3-5 business days from the date on which NOW ATHLETES confirmed to the User the replacement of the defective product or the shipment of the new model.

The substitution, the sending of a new model or the termination of the contract will not imply additional expenses for the User. If the User terminates the contract, NOW ATHLETES will refund the entire amount paid to the User for the purchase of the defective product (including shipping costs).

NOW ATHLETES informs Users that the term for the refund of the amounts paid will depend on the payment method used by the User when purchasing the product:

-If the User has made the payment by credit/debit card, NOW ATHLETES will refund the amount paid within 14 calendar days from the date the User decided to terminate the contract.

-If the User has made the payment through PayPal, NOW ATHLETES will refund the amount paid within a period of 24-48 business hours from the date the User decided to terminate the contract.

In the event that the User is not satisfied with the products received in his order, the User, in accordance with the General Law for the defense of Consumers and Users, will have a period of fourteen (14) calendar days to return the entire of the order or, if you prefer, you can return any of the products that make up the total order and all without penalty and without the need to indicate the reasons. However, the User must bear the direct cost of return to NOW ATHLETES , whether he returns the order in its entirety or decides to return only some of the products in the order. To formalize the return, you must contact NOW ATHLETES at support@nowathletes.com. Once said communication is received, NOW ATHLETES will indicate the method of sending the order to its offices or warehouses.

NOW ATHLETES is not responsible for the courier company that the User contracts for the return of the order. NOW ATHLETES recommends the User to require the courier company to provide proof of delivery once the courier has deposited the product at the NOW ATHLETES offices/warehouses, so that the User has proof that the product has been delivered. correctly to NOW ATHLETES .

The costs of returning the order (such as shipping costs through courier companies) will be assumed directly by the User.

The product must be found unused and with all its labels, packaging and -if applicable-, documentation and original accessory elements that came with it. If the User does not proceed in this way or if the product has suffered any damage, the User accepts that the product may suffer a depreciation or that NOW ATHLETES may deny the return.

Once NOW ATHLETES receives the order and verifies that it is in good condition, NOW ATHLETES will proceed to return all the amounts paid by the User. If the User decides to return the order in full, NOW ATHLETES will refund the User all the amounts that the User has paid (including shipping costs).

If the User only wishes to return one or some of the products that were part of the order, NOW ATHLETES will not be able to refund the shipping costs that the User has paid for the entire order.

NOW ATHLETES informs Users that the term for the refund of the amounts paid will depend on the payment method used by the User when purchasing the product:

-If the User has made the payment by credit/debit card, NOW ATHLETES will refund the amount paid within 14 calendar days from the date the User decided to terminate the contract.

-If the User has made the payment through PAYPAL, NOW ATHLETES will refund the amount paid within a period of 24-48 business hours from the date the User decided to terminate the contract.

In any case, NOW ATHLETES will return the amounts paid as soon as possible and, in any case, within 14 calendar days following the date on which the User has informed of his decision to withdraw from the contract.

The data included on the website in each description of the products and services, in their photographs, graphic or iconographic representations or videos, as well as trade names, trademarks or distinctive signs of any kind, have a merely informative function. Therefore, NOW ATHLETES declines any responsibility for the appearance of errors in said information, although it undertakes to take all the measures at its disposal to correct the aforementioned errors or omissions as soon as possible after being informed of them.

7.- CHANGE POLICY

NOW ATHLETES does not admit the change between a product purchased by the User for another product that is offered on the Website.

In the event that the User wants to make a change in a product, they must exercise their right of withdrawal on it in accordance with the provisions of the previous clause and subsequently buy the new product they want.

8.- USE OF THE WEBSITE

The use of the Website for fraudulent purposes, or related to criminal offenses or illegal activities of any kind is not allowed.

It is also prohibited to send, use or reuse illegal, offensive, abusive, indecent, defamatory, obscene or threatening material of any kind, or that violates intellectual property rights, trademarks, confidentiality, privacy or any other right, or otherwise injurious or objectionable to third parties, or whose content contains computer viruses, political propaganda, advertising content, chain mail, mass mailing or any other type of "spam" and, in general, any type of annoyance or inconvenience unnecessary.

The User undertakes to make a lawful, diligent, honest and correct use of any information or content accessed either through the Website or third-party websites that are accessed through the links on the Website, and all under the principles of good faith and with respect at all times to current legislation and these Terms and Conditions.

Likewise, the User acquires the commitment not to cause, either maliciously or intentionally, damages or losses that could undermine or alter the Website itself, as well as not to introduce or spread computer viruses that could cause unauthorized alterations to the contents or systems that are part of the Website.

NOW ATHLETES reserves the right to deny access to the Website or even cancel orders to Users who misuse the contents and/or breach any of the conditions that appear in this document.

9.- INTELLECTUAL OR INDUSTRIAL PROPERTY

The intellectual property rights of the page www.nowathletes.com, its source code, design, navigation structures and the different elements contained therein are the property of NOW ATHLETES , who is responsible for the exclusive exercise of the exploitation rights thereof. in any form and especially, the rights of reproduction, distribution, public communication and transformation, in accordance with applicable Spanish and European legislation.

NOW ATHLETES informs that it does not grant any express or implicit license or authorization regarding intellectual and/or industrial property rights or any other right or property related, directly or indirectly, to the contents included in the Website. The total or partial reproduction of the contents of the Website is totally prohibited, not even through a hyperlink, without the express written consent of NOW ATHLETES . The unauthorized use of these contents will give rise to the legally established responsibilities.

10.- HYPERLINKS

The hyperlinks contained in the Website may lead to third party websites. NOW ATHLETES does not assume any responsibility for the content, information or services that may appear on said sites, which will be understood to be offered exclusively for information by NOW ATHLETES and which in no case imply any relationship, acceptance or endorsement between NOW ATHLETES and the people or entities that own such content or owners of the sites where they are located.

11.- PARTIAL NULLITY

In the event that any Clause of these Terms and Conditions is declared void, the other Clauses will remain in force and will be interpreted taking into account the spirit of these Terms and Conditions.

12.- MODIFICATIONS

The information that appears on this Website is current on the date of its last update. NOW ATHLETES reserves the right to unilaterally modify these Terms and Conditions, as well as its privacy policy and any other information. The entry into force of the modifications of the Terms and Conditions will take place from the moment of their publication on this Website.

13.- NOTIFICATIONS

All communications between NOW ATHLETES and the User regarding the contracting of orders through the Website will be made in writing and in accordance with the communication procedures established in these Terms and Conditions for each particular case.

14.- ABOUT THE LANGUAGE

NOW ATHLETES may translate these Terms and Conditions, its Privacy Policy, or any other operating standard, policy or procedure that may be published on the Website. The Spanish version will prevail in case of conflict.

15.- ETHICS POLICY ON SUPPLIERS AND ASSOCIATES

As a company committed to the goal of providing high-quality products to its customers, NOW ATHLETES recognizes its moral obligation to ensure that suppliers act ethically. We expect our suppliers to regularly provide an environment that protects the health and safety of employees, as well as their basic human rights. All suppliers must comply with their national employment laws and regulations.

NOW ATHLETES undertakes to never knowingly purchase supplies from countries that violate the aforementioned principles. However, as NOW ATHLETES continues to grow, it recognizes the importance of taking the initiative and doing everything possible to defend the rights of the people involved in the manufacture of its products.

16.- APPLICABLE LAW AND JURISDICTION

These Terms and Conditions are subject to Spanish law. The parties, in accordance with Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, submit to the Courts and Tribunals of the User's place of residence.

Likewise, by virtue of the provisions of Regulation (EU) No. 524/2013 of the European Parliament and of the Council, of May 21, 2013, regarding the resolution of online consumer disputes , NOW ATHLETES informs you that, In the event of a dispute, the User residing in the European Union may go to the "Online Dispute Resolution Platform" developed by the European Commission, in order to try to resolve out of court any dispute arising from the provision of services by by NOW ATHLETES .

To access the "Online Conflict Resolution Platform" you can do so through the following link: http://ec.europa.eu/consumers/odr/

In any case, NOW ATHLETES notifies the User that they have a Complaint Form through which you can make any complaint or claim in relation to the services provided by NOW ATHLETES .

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PRIVACY POLICY
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