PRIVACY POLICY

English

1.- OWNERSHIP

This website is owned by the brand NOW ATHLETES , DD Executive Empire SL with registered office at Via Dos Castillas 33, Centro Empresarial Atica, Edificio 4 A/B. Pozuelo de Alarcon 28224 (MADRID) SPAIN with NIF B01998822.

2.- INFORMATION AND CONSENT

By accepting this Privacy Policy, the user (hereinafter, the “ User ” or “ Users ”) is informed and gives his or her free, informed, specific and unequivocal consent for the personal data provided through the Website located at the URL [ https://www.nowathletes.es/ ] (hereinafter, the “ Website ”) to be processed by NOW ATHLETES , as well as the data derived from his or her browsing and any other data that he or she may provide in the future.

The User must carefully read this Privacy Policy, which has been written in a clear and simple manner, to facilitate its understanding, and the User may freely and voluntarily determine whether he or she wishes to provide his or her personal data to NOW ATHLETES .

3.- OBLIGATION TO PROVIDE DATA

The data requested in the forms on the Web are generally mandatory (unless otherwise specified in the required field) to fulfill the purposes for which they are being collected.

Therefore, if they are not provided or are not provided correctly, they cannot be attended to, without prejudice to the fact that you may freely view the content of the Website.

4.- FOR WHAT PURPOSE WILL NOW ATHLETES PROCESS USER DATA?

The personal data provided through the Website will be processed by NOW ATHLETES for the following purposes:

1. Data provided to formalize a purchase :

• Manage, process, send and track purchases made.
• Contact the User to complete the order if they have saved their shopping cart or have saved products in their shopping cart without completing the payment process.
• Conduct quality and satisfaction surveys.
• Send personalized commercial communications to the User about NOW ATHLETES products and services, by electronic and/or conventional means, unless the User objects by checking the box enabled for this purpose on the Website.
• Send commercial communications to the User, by electronic and conventional means, about NOW ATHLETES products and services, if the User gives his/her consent to do so by checking the corresponding box.
• Create a commercial profile, using third-party sources to offer the User products and services according to their interests, if the User authorizes this by checking the box enabled for this purpose.
• Conduct analyses on the use of the Website and check the User's preferences and behaviors in order to improve communication with Website Users.

2. Data provided through forms for out-of-stock products :

• Inform Users of the availability of products they were interested in that were out of stock.
• Send commercial communications to the User by electronic and/or conventional means, about NOW ATHLETES products and services, if the User gives his/her consent to do so by checking the corresponding box.
• Create a commercial profile, using third-party sources to offer the User products and services according to their interests, if the User authorizes this by checking the box enabled for this purpose.
• Conduct analyses on the use of the Website and check the User's preferences and behaviors in order to improve communication with Website Users.

3. Data provided through contact forms :

• Manage, process and respond to requests, queries, incidents or queries from the User.
• Send commercial communications to the User by electronic and/or conventional means, about NOW ATHLETES products and services, if the User gives his/her consent to do so by checking the corresponding box.
• Create a commercial profile, using third-party sources to offer the User products and services according to their interests, if the User authorizes this by checking the box enabled for this purpose.
• Conduct analyses on the use of the Website and check the User's preferences and behaviors in order to improve communication with Website Users.

4. Data provided through collaboration forms :

• Manage the relationship with collaborators or influencers.
• Send commercial communications to the User by electronic and/or conventional means, about NOW ATHLETES products and services, if the User gives his/her consent to do so by checking the corresponding box.
• Create a commercial profile, using third-party sources to offer the User products and services according to their interests, if the User authorizes this by checking the box enabled for this purpose.
• Conduct analyses on the use of the Website and check the User's preferences and behaviors in order to improve communication with Website Users.

5. Data provided for sending Newsletter :

• Manage subscription and/or unsubscription from the Newsletter.
• Send commercial communications to the User by electronic and/or conventional means, about NOW ATHLETES products and services, if the User gives his/her consent to do so by checking the corresponding box.
• Create a commercial profile, using third-party sources to offer the User products and services according to their interests, if the User authorizes this by checking the box enabled for this purpose.
• Conduct analyses on the use of the Website and check the User's preferences and behaviors in order to improve communication with Website Users.

6. Data provided to obtain discounts or to participate in promotions :

• Manage and carry out the promotion, as well as manage its development.
• Send commercial communications to the User by electronic and/or conventional means, about NOW ATHLETES products and services, if the User gives his/her consent to do so by checking the corresponding box.
• Create a commercial profile, using third-party sources to offer the User products and services according to their interests, if the User authorizes this by checking the box enabled for this purpose.
• Conduct analyses on the use of the Website and check the User's preferences and behaviors in order to improve communication with Website Users.

5.- WHAT USER DATA WILL NOW ATHLETES PROCESS?

NOW ATHLETES will process the following categories of User data:

1. To formalize a purchase :

• Identification data : name, surname and ID.
• Contact information : email address, telephone number and postal address.
• Transaction data for goods and services at NOW ATHLETES : products and services purchased or in which the User shows interest.
• Economic and financial data : bank card.
• Browsing data .

2. Data provided through forms for out-of-stock products:

• Identification data : name and surname.
• Contact details : email address.
• Transaction data for goods and services on NOW ATHLETES : products and services in which the User shows interest.
• Browsing data .

3. Data provided through contact forms :

• Identification data : name and surname.
• Contact information : email address, telephone number and postal address.
• Other data : data provided by the Users themselves in the open fields of the forms available on the Website.
• Browsing data .

4. Data provided through collaboration forms :

• Identification data : name and surname.
• Contact information : email address, telephone number and postal address.
• Browsing data .

5. Data provided for sending Newsletter :

• Identification data : name and surname.
• Contact details : email address.
• Navigation data .

6. Data provided to obtain discounts or to participate in promotions :

• Identification data : name and surname.
• Contact information : email address, telephone number and postal address.
• Transaction data for goods and services at NOW ATHLETES : products and services purchased or in which the User shows interest.
• Navigation data .

In the event that the User provides data from third parties, he/she declares that he/she has their consent and undertakes to transfer to them the information contained in the Privacy Policy, exempting NOW ATHLETES from any liability in this regard. However, NOW ATHLETES may carry out periodic verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.

6.- WHAT IS THE LEGITIMATION FOR THE PROCESSING OF USER DATA BY NOW ATHLETES ?

The legitimacy of the processing of your personal data will be the following:

1. Data provided to formalize a purchase :

• Execution of the contract , to manage, process, send, follow up on purchases made and contact the User to finalize the order if they have saved their shopping cart or have saved products in their shopping cart without completing the payment process.
• Legitimate interest , to conduct quality and satisfaction surveys and to send personalized commercial communications, by electronic and/or conventional means, about NOW ATHLETES products and services.
• Consent for the sending of commercial communications by electronic and conventional means, regarding NOW ATHLETES products.
• Consent , to create a commercial profile, using third-party sources to offer the User products and services according to their interests.

2. Data provided through forms for out-of-stock products:

• Consent , to inform Users of the availability of products in which they were interested and which were out of stock.
• Consent for the sending of commercial communications by electronic and conventional means, regarding NOW ATHLETES products and services.
• Consent , to create a commercial profile, using third-party sources to offer the User products and services according to their interests.

3. Data provided through contact forms :

• Consent , to manage, process and respond to requests, queries, incidents or queries from the User.
• Consent for the sending of commercial communications by electronic and conventional means, regarding NOW ATHLETES products and services.
• Consent , to create a commercial profile, using third-party sources to offer the User products and services according to their interests.

4. Data provided through collaboration forms :

• Execution of the contract , to manage the relationship with collaborators or influencers.
• Consent for the sending of commercial communications by electronic and conventional means, regarding NOW ATHLETES products and services.
• Consent , to create a commercial profile, using third-party sources to offer the User products and services according to their interests.

5. Data provided for sending Newsletter :

• Consent , to manage the subscription and/or unsubscription to the Newsletter, carried out through the channel provided on the Website.
• Consent for the sending of commercial communications by electronic and conventional means, regarding NOW ATHLETES products and services.
• Consent , to create a commercial profile, using third-party sources to offer the User products and services according to their interests.

6. Data provided to obtain discounts or to participate in promotions :

• Consent , to manage the promotion and make the discount or promotion effective.
• Consent for the sending of commercial communications by electronic and conventional means, regarding NOW ATHLETES products and services.
• Consent , to create a commercial profile, using third-party sources to offer the User products and services according to their interests.

The consents obtained for the aforementioned purposes are independent, so the User may revoke only one of them without affecting the others.

To revoke such consent, the User may contact NOW ATHLETES through the CONTACT section of the same Website. 

7. - INTERNATIONAL DATA TRANSFERS

The User is informed that NOW ATHLETES has contracted the services of Shopify, Google and Mailchimp, whose servers are located in the USA, which implies an international transfer of data. However, international data transfers are regularized since the aforementioned entities adhere to the Privacy Shield Protocol.

8.- DATA CONSERVATION

User data will be kept for the following periods:

1. Data provided to formalize a purchase :

• The data provided to manage, process, send and track purchases made will be kept during the contractual relationship and, once it has ended, during the limitation period for any legal actions that may arise from it.
• The data used to contact the User to complete the order if they have saved their shopping cart or have saved products in their shopping cart without completing the payment process will be kept for 180 days.
• Data relating to satisfaction and quality surveys will be kept for five (5) years.

2. Data provided through forms for out-of-stock products , They will be processed until the communication is sent to the User, indicating that the product is in Stock and, in the event that it is not in Stock, for six (6) months.

3. Data provided through contact forms , They will be kept for the period necessary to process and respond to your request and, once this has ended, during the period of limitation of legal actions arising from said request.

4. Data provided through collaboration forms , They will be kept during the contractual relationship and, once it has ended, during the limitation period for any legal actions that may arise from it.

5. Data provided for sending Newsletter , They will be kept as long as the User does not revoke the consent given for this purpose.

6. Data provided to obtain discounts or to participate in promotions , They will be kept until the promotion ends and, once it has ended, during the limitation period for any legal actions that may arise from it.

7. Data used for sending commercial communications, They will be processed until the User objects or revokes his/her consent.

Data used to carry out profiling , using third-party sources, will in no case refer to a period of more than three (3) years.

9.- COMMERCIAL AND PROMOTIONAL COMMUNICATIONS

One of the purposes for which NOW ATHLETES processes the personal data provided by Users is to send them commercial communications with information regarding products, services, promotions, offers, events or news relevant to Users.

If the User wishes to stop receiving commercial or promotional communications from NOW ATHLETES, he/she may request to unsubscribe from the service by sending an email to the following email address: support@nowathletes.com

10.- USER RESPONSIBILITY

The User:

• You guarantee that you are over sixteen (16) years of age and that the data provided by NOW ATHLETES are true, accurate, complete and up to date. For these purposes, the User is responsible for the veracity of all the data provided and will keep the information provided up to date so that it reflects your real situation.
• You warrant that you have informed any third parties whose data you provide, if any, of the aspects contained in this document. You also warrant that you have obtained their authorization to provide their data to NOW ATHLETES for the purposes indicated.
• You will be liable for any false or inaccurate information you provide through the Website and for any direct or indirect damages that this may cause to NOW ATHLETES or third parties.

11.- EXERCISE OF RIGHTS

The User may send a letter to NOW ATHLETES , to the address indicated in the header of this Policy, or by means of an email to the address support@nowathletes.com attaching a photocopy of his/her identity document, at any time and free of charge, to:

• Revoke the consents granted.
• Obtain confirmation as to whether or not NOW ATHLETES is processing personal data concerning the User.
• Access your personal data.
• Rectify inaccurate or incomplete data.
• Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
• Obtain from NOW ATHLETES the limitation of data processing when any of the conditions provided for in the data protection regulations are met.
• Request the portability of the data provided by the User in those cases provided for in the regulations.
• File a complaint regarding the protection of your personal data with the Spanish Data Protection Agency at C/ Jorge Juan, 6, 28001 - Madrid, when the interested party considers that NOW ATHLETES has violated the rights recognized by the applicable data protection regulations.

12.- SECURITY MEASURES

NOW ATHLETES will treat the User's data at all times in an absolutely confidential manner and maintaining the mandatory duty of secrecy regarding them, in accordance with the provisions of the applicable regulations, adopting the necessary technical and organizational measures to ensure the security of their data and prevent their alteration, loss, processing or unauthorized access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed.

13.- CHANGES

NOW ATHLETES reserves the right to revise its Privacy Policy at any time it deems appropriate, in which case it will notify Users. For this reason, we ask that you regularly check this privacy statement to read the most recent version of the NOW ATHLETES Privacy Policy.

14.- ACCEPTANCE AND CONSENT

The User declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to the automated processing of the same by NOW ATHLETES , in the manner and for the purposes indicated in this Privacy Policy.

15.- COOKIE POLICY

Cookies are small text files that are downloaded and stored on the user's terminal (computer/smartphone/tablet) when accessing certain web pages and that allow the Website to remember browsing preferences and navigate efficiently, making the interaction between the user and the Website faster and easier.

The information collected by cookies is anonymous and does not contain any sensitive information (such as name, address or bank details) since they do not collect data that can personally identify the user.

15.1 - WHAT COOKIES ARE USED FOR

The Website uses cookies or other information storage and retrieval devices to track user interactions with the products and services offered on the Website.

Cookies allow us to recognise a user's browser, as well as the type of device from which the Website is accessed, and are used to facilitate the user's next visit and make the Website or applications more useful.

15.2- TYPES OF COOKIES USED ON THE WEBSITE

The Website uses the following types of cookies:

Advertising cookies: These are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included on a website, application or platform from which the requested service is provided based on criteria such as the edited content or the frequency with which the advertisements are displayed. They allow advertising to be offered that is related to the interests of the User.

Analytical cookies : When the user enters the Website, this tool collects anonymous information in a standard manner about the user's navigation and behaviour patterns.

Google Analytics enables the following cookies on the Website domain:

• "__utma": This cookie is required for Google Analytics to function and has a 2-year expiration period.
• "__utmz": used to determine the location of the visit, i.e., from where and how the user arrived at our website and expires after 6 months.
• “_utmb”: This cookie records the time of arrival at the page and expires 30 minutes after the last page view record. It is automatically deleted when changing websites or closing the browser.
• “_utmc”: This cookie is not required by the current javascript code used by Google Analytics. Previously, this cookie was used in conjunction with the _utmb cookie to determine whether or not a new session should be established for the user after more than 30 minutes on the same page. This cookie is still written to ensure compatibility with sites where the old urchin.js tracking code is installed.

15.3- HOW TO DISABLE COOKIES

All browsers allow you to make changes to disable cookie settings. This is why most browsers offer the ability to manage cookies, to gain more precise control over your privacy.

These settings are located in the "options" or "preferences" menu of your browser.

Below you can find the links for each browser to disable cookies by following the instructions:

1. Internet Explorer ( http://goo.gl/vFM6gb )

• In the Tools menu, select “Internet Options.”
• Click on the privacy tab.
• You can configure privacy settings with a six-position slider that allows you to control the number of cookies that will be installed: Block all cookies, High, Medium High, Medium (default level), Low, and Accept all cookies.

2. Mozilla Firefox ( http://goo.gl/QXWYmv )

• At the top of the Firefox window click on the Tools menu.
• Select Options.
• Select the Privacy panel.
• In the Firefox option you can choose Use custom settings for history to configure the options.

3. Google Chrome ( http://goo.gl/fQnkSB )

• Click on the menu located on the toolbar.
• Select Settings.
• Click Show advanced options.
• In the 'Privacy' section click on the Content settings button.
• In the 'Cookies' section you can configure the options.

4.  Safari ( https://goo.gl/PCjEm3 / https://goo.gl/dQywEo )

• In the settings menu, select the “preferences” option.
• Open the privacy tab.
• Select the option you want from the “block cookies” section.
• Please note that certain features and full functionality of the Site may not be available after disabling cookies.

If you do not wish to be tracked by cookies, Google has developed a plug-in to install in your browser which you can access at the following link: http://goo.gl/up4ND .

15.4- COOKIES ON MOBILE DEVICES

The Website also uses cookies or other storage devices on mobile devices.

As with computer browsers, browsers on mobile devices allow you to make changes to privacy options or settings to disable or delete cookies.

If you wish to modify your privacy options, please follow the instructions specified by the developer of your mobile browser.

15.5- ACCEPTANCE OF COOKIES

If you continue browsing, we will understand that you accept the use of cookies by the Website.

Please be advised that if you block or do not accept the installation of cookies, certain services may not be available without the use of these cookies or that you may not be able to access certain services or take full advantage of everything that this Website offers.

For more information, you can consult the guide on the use of cookies of the Spanish Data Protection Agency.